Leased lines are available with one of the most robust service support packages. Suppliers typically offer 24/7, 365 day support and the fastest recovery times. Network availability and performance is guaranteed, as leased line services have to conform to the industry’s most stringent Service Level Agreements (SLA).
Only providers with the right support infrastructure in place are able to offer the highest levels of performance and reliability.
The best providers are ISO registered and typically work to ISO 9001:2008, an accreditation created by the British Standards Institute (BSI). Once registered, providers are continually monitored to check that their internal processes remain well managed and controlled, and to ensure that their customers enjoy the highest levels of service excellence.